Seesam must be notified of damage as soon as possible, but not later than within three working days of the occurrence of the insured event.
General requirements for loss events of property insurance
- Try to limit further loss and damage to the property. Save what can be saved!
- Notify Seesam about what happened as soon as possible and follow Seesam's instructions.
- Fill in the Household Property Insurance Loss Application Form and add the list of damaged property and a letter of explanation describing what happened.
- Keep the remains of the property that you want to have indemnified.
- Keep the scene of damage untouched until a representative of Seesam has inspected it.
Fire
- If necessary, evacuate the people or give first aid to the injured person(s).
- Start fighting the fire with the basic fire extinguishing equipment.
- If the fire cannot be controlled, call the fire department. To do so, call 112, the emergency number of the Rescue Board.
- Guide the firefighters and help them find the fire quickly.
Burglary, robbery, vandalism
- Notify the police. To do so, call 110.
- Request the investigation results of the criminal matter from the police.
Water damage
- Find the cause of the water damage and try to close the valves.
- If you cannot do so, call the emergency team of the house manager.
- If this is not possible, call 112 and follow the instructions given.
- Notify neighbours.
- Start cleaning and drying immediately, evacuate your property or cover it with a protective film.
Liability insurance
- Notify Seesam of the damage immediately.
- Try to obtain as many materials and evidence explaining the circumstances of the damage.
- Help Seesam in identification of the size of the damage and the liability of the policyholder.
- Do not make any promises or agreements without Seesam's approval.